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Cancellation Policy

Booking an event constitutes acceptance of this policy.

A booking is deemed to have taken place upon receipt of an electronic or paper booking form and full payment.

Parties

Cancellation of a party can be made without charge up to 28 days before the booking

Parties cancelled between 28 days and 14 days before the party are liable for 50% of the charge

Parties cancelled between 14 days and 7 days before the party are liable for 75% of the charge

Cancellations made 6 days or less before the party are liable for the full charge.  

Clubs, Workshops and Adventures

Cancellation of the above activities can be made without charge up to 14 days before the booking

Clubs, Workshops or Adventures cancelled 14 days or less before the session are liable for 50% of the full charge.

Expeditions

Cancellation of attendance on an expedition can be made without charge up to 28 days before the booking

Attendance cancelled between 28 days and 14 days before the expedition will be liable for 50% of the full charge.

Attendance cancelled 14 days or less before the expedition will be liable for the full charge. 

Cancellation by 2Wild

2Wild reserves the right to change or cancel an event due to circumstances outside its control and where it is deemed that customers and staff may be put at risk. Circumstances include (but are not limited to) adverse weather conditions such as heavy snow, high winds and flooding. In the event of a cancellation 2Wild will refund the value of the booking, seek a suitable placement on a similar event or rearrange the date of the event.